COVID-19 UPDATE

COVID-19 UPDATE

July 8th Update

The State of Maryland has announced a Phase II plan, and we are working diligently in the office to serve you!

Thanks to the selfless service of Healthcare workers and Marylanders for staying home and practicing social distancing. The State of Maryland is slowly on its road to recovery.

WCS is observing the Maryland State guidelines to ensure a safe work environment for our staff and for our community.

The US Department of State is currently prioritizing all life and death matters with respect to document processing; hence the authentication process for corporate documents has been significantly delayed. The Maryland Secretary of State has developed reliable procedures that give us reasonable turnaround times, yet are not as efficient as pre-COVID-19. More Embassies have opened for public service, but with limited staff and operational hours.  Even with these challenges, WCS is processing your documents most effectively. We are trying our best to keep the pressure on our leading partners to reduce backlogs and delays.

Processing times will return to normal as soon as the Federal, State agencies, and Embassies resume its operations in full strength. Nevertheless, please continue to send your documents for authentication and we suggest not to hold them back for later.

We highly appreciate our customers for their trust, patience, and consideration during the pandemic. Thank you for your incredible support!

We are in this together; please be safe and healthy!

 WCS TEAM

May 18th Update

Dear Valued Customers,

Thank you for your tremendous patience and understanding during these unprecedented times. WCS is ever grateful to all our customers for trusting us to steer your legalization ship. 

The  Maryland State has relaxed its “stay at home orders” for certain counties, hence WCS is working with reduced capacity in office and the remaining staff is assisting customers remotely.

Government agencies like the Department of State and Embassies in DC are still in Stay at home orders with limited hours of operation. Even so we have found out ways to work around this fluid situation with a delayed turnaround. 

WCS is taking all safety measures to ensure your documents are safe for processors to handle. FedEx, UPS & USPS packages are delivered to our office, with no contact delivery. All received packages are disinfected, as per the CDC’s guidelines before it can be handled by our team. We are aware that the Government Departments and Embassies are also practicing social distancing and safe document handling. 

We are anticipating delays in the legalization process due to safety measures, limited staff hours at the Government and Embassies. Despite all these restrictions in place, WCS will continue to assist you with all your authentication needs, kindly continue to send your documents to WCS as usual. 

WCS is committed to serving its clients throughout these challenging times. 

Thank you and stay safe.

WCS TEAM

April 2nd Update

To our valued and prospective clients:

WCS office is closed under the order from the Governor of the State of Maryland, requiring only essential businesses to stay open. We have made arrangements with FedEx, UPS, and USPS to continue delivering documents to our office. Please know that your documents will be safe in our office. Meanwhile, WCS staff will be working remotely to accept and process electronic documents as applicable within the time frames and restrictions in the current market. We will respond to email and voicemail queries promptly.

We are taking this step as we are good corporate citizens and want to ensure the health of our employees and the community. We are continuing to monitor the situation and will update everyone as soon as we have any relevant information.

Thank you for your cooperation and patience in this crisis. We look forward to working with you as soon as possible.

WCS Team

March 17 Update – WCS has learned that the Embassies of Egypt and Saudi Arabia will remain closed until March 24, 2020 and the Embassy of Qatar until April 1, 2020. Please expect delays in document processing through these Embassies. We’re working diligently to accommodate your requests.

Please expect delays in document processing through these Embassies. We’re working diligently to accommodate your requests at this time.

COVID-19 Resources

Read prevention measures from the Centers for Disease Control and Prevention here and review the following household checklist from the CDC to see their recommendations on how to plan and make decisions now that will protect you and your family during a COVID-19 outbreak.

About WCS

Washington Consular Services (WCS) is the trusted, premier provider of document legalization and authentication services for global business--proactive, efficient and always at your service. Learn more>>

 

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